Our professionally trained smart home techs will make sure your Retrofit Alarm Kit is compatible with your home and installed to fit your needs.
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INCLUDES
Installation, Setup & Advice
Same- or Next-day Appointments1
OnTech Guarantee
Install
Keep home safe and sound.
Our professionally trained smart home techs will make sure your Retrofit Alarm Kit is compatible with your home and installed to fit your needs.
Set up
It’s only smart if it works.
We’ll personalize everything for you, setting up your Retrofit Alarm Kit to work the way you need it.
The Details
What's Included
Retrofit Alarm Kit Installation
We install the Retrofit Alarm Kit and connect existing contact sensors. Please verify your existing system is not professionally monitored before installation. Your existing alarm system will be temporarily disconnected during installation. An Alarm Base Station is required for complete installation. A compatible mobile device is required for setup.
Please note: product must be sold separately
Verify Alarm Kit Compatibility
Our smart home technicians will verify device compatibility with your home and existing system. The Retrofit Alarm Kit may not be compatible with all security systems.
Setup & Configuration
Configure settings and test the system by arming and disarming your Alarm Security Kit. Show you how to adjust your entry and exit delays and help customize settings for wired sensors within the app if applicable.
Exclusions
Installation does not include repairs of existing security sensors.
The Retrofit Alarm Kit works with 2-wire contact sensors, and will not work with wired alarm components such as: Motion Detectors, Smoke Detectors, Carbon Monoxide Detectors, Indoor/Outdoor Sirens, Glass Break Sensors, or Keypads
Troubleshooting
If you need trouble-shooting on an installed retrofit alarm kit, please schedule a Smart Home Diagnostic appointment.
FAQ
What if my installed Retrofit Alarm Kit is no longer working?
For Retrofit Alarm Kits that have been installed and are not functioning properly, click here.
What type of Retrofit Alarm Kits does OnTech install?
We install all Retrofit Alarm Kits.
What do I need to install the Retrofit Alarm Kit in my home?
Retrofit Alarm Kit Installation: You will need to have a Alarm Security Kit already set up at your location before our smart home technician can install the Retrofit Alarm Kit..
Retrofit Alarm Kit Installation + Multi Piece Alarm Security Kit Installation: Our smart home technician can install your Alarm Security Kit and the Retrofit Alarm Kit. Please ensure you have the Alarm Security Kit at your home including all parts and packaging.
Additionally, a compatible mobile device is required for setup.
Is my current alarm panel compatible with the Retrofit Alarm Kit?
To see if the Retrofit Alarm Kit will work with the contact sensor zones wired to your current alarm panel, our smart home technician will verify the resistance on your zones. We will check your alarm panel and documentation to confirm your compatibility.
The Retrofit Alarm Kit design supports a maximum resistance of 5200 ohms under all conditions of temperature, battery, etc. This is intended to tolerate 4.7K, 1K or 2K end of line resistors commonly found in wired systems. 500 Ft of wire also adds about 12 ohms which is not significant.
How many zones can I connect to the Retrofit Alarm Kit?
You can wire up to 8 zones with one Retrofit Alarm Kit. If you have more than 8 zones, you can add additional Retrofit Alarm Kit devices to the same alarm.
Will OnTech test my Retrofit Alarm System and show me how to use it?
Yes, as part of our service guarantee your OnTech technician will show you how to use your Retrofit Alarm System and test the system to ensure flawless operation. After we have completed your installation, our smart home technician will test the system by arming and disarming your alarm. We will show you how to adjust your entry and exit delays, and help customize settings for wired sensors within the app if applicable.
What type of alarm components does the Retrofit Alarm Kit work with?
The Retrofit Alarm Kit works with 2-wire contact sensors, and will not work with wired alarm components such as: Motion Detectors, Smoke Detectors, Carbon Monoxide Detectors, Indoor/Outdoor Sirens, Glass Break Sensors, or Keypads.
How much is Retrofit Alarm Kit Installation?
The first Retrofit Alarm Kit Installation is $194.99. If you'd like to install the Retrofit Alarm Kit with additional sensors, pricing is as follows:
• Retrofit Alarm Kit Installation + 5 Piece Alarm Security Kit Installation - $272.99
• Retrofit Alarm Kit Installation + 10 Piece Alarm Security Kit Installation - $299.99
• Retrofit Alarm Kit Installation + 14 Piece Alarm Security Kit Installation - $324.99
If your Retrofit Alarm Kit requires additional non-standard add-ons, the technician will assess the work and quote you the additional cost.
Limit one Google Nest Mini per order. Exclusions apply.1 Subject to availability, varies by location. 2 Compatible smart devices required.
