Ranked Highest in Customer Satisfaction among In-Home Service Technicians by J.D. Power nationally, 2 years in a row1
OnTech achieved the highest score in:
Quality of work
Professionalism of technician
Knowledge of technician
Timeliness of completing work
Scheduling an appointment
OnTech Satisfaction Guarantee
We want you to love your OnTech experience.
We take pride in our 95% satisfaction rating.2 That’s why we work hard to get you the best products, set them up correctly, and show you how to use them.
But if for any reason you’re not 100% satisfied with your experience, we’ll work with you until we get it right.
1OnTech received the highest score in the J.D. Power 2018-2019 U.S. Telecom in-Home Service Technician Studies. For J.D. Power award information, visit jdpower.com/awards.
2Customer Satisfaction rating based on internal customer surveys for in-home service.
OnTech+ gives you personalized service, unlimited tech support, and members-only
pricing on the most trusted Smart Home brands.
Join for $199.99/year
Join OnTech+. The smarter way to Smart Home.
Your First Installation is Included
Kick off your Smart Home transformation in style. With one free installation service on us- Worth $99.99
Unlimited Smart Support
The OnTech Smart Support app gives you unlimited tech support on the phone, online, and through handy how-to guides. Worth $120/yr.
10% off Products and Services
Score exclusive deals on the most trusted brands, including Google Nest, Ring and Klipsch.
Plus get members-only pricing on products and services.
Extended Return Period
Try new products risk-free with our 60-Day Happiness Guarantee. Change your mind? Simply return it no questions asked.
Personalized Services by Experts
Enjoy the comfort and convenience of tech that's properly installed and integrated to your needs.
20% off Advanced Services
Need your TV mounted? Or a Wi-Fi security system installed? Get 20% off all services over $99.99.
BECOME AN ONTECH+ MEMBER TODAY
$199.99/year Membership
Join OnTech+ to unlock perks like savings on every purchase, exclusive offers, and more.
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you authorize OnTech, or its representatives to use this number to
contact you regarding OnTech products and services through an
automated or predictive dialing system or prerecorded message
system, regardless of whether the number is on any do-not-call
lists or is otherwise registered as a wireless telephone number.
You understand that you do not need to provide a cellular phone
number to receive OnTech services.
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Subscription Overlap
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